CLĒ currently ships to the 48 contiguous U.S. States, Alaska, Hawaii, Puerto Rico and to the following international locations:
Shipping to other international destinations is currently unavailable at this time. We are terribly sorry for the inconvenience.
Please be advised that orders shipped outside the U.S. are not eligible for free shipping benefits or free returns.
Orders typically arrive as scheduled but due to shipping transfers or customs from USPS or UPS and depending on the mail carrier used, it may delay the arrival of your package. CLĒ is not responsible for shipping deliveries and/or delays due to shipping transfers or customs from USPS or UPS once the package leaves the U.S. Thank you for your understanding.
Please contact your local mail carrier for any updates.
Only items purchased from our online store at clecosmetics.com is eligible for return and exchange. If for any reason you are not satisfied with your product(s), any unused, unopened or defective item in the original package within 30 days is accepted for a full refund.
To qualify for a full refund, the merchandise must be postmarked within 30 days from the date the order was shipped.
Please contact us at firstname.lastname@example.org
with your order number to start your exchange or return process.All shipping and handling charges are non-refundable. Thank you for your understanding.
All refunds are credited to your original form of payment.
Please note: It may take up to 14 business days for the payment to return to your original form of payment after the refund has been processed. Depending on your credit card company, it may take 1 billing cycle for your refund to appear on your statement.Please send all returns to:
527 Molino St.
Los Angeles, CA 90013
We will then promptly issue your refund or exchange once the items have been returned and reviewed.
For damaged or defective items purchased through one of our retailers, please contact the retailer directly.